At jiph, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a jiph player under Philippine law.
Six key principles that define how jiph handles your personal information.
jiph Casino ("jiph") is committed to protecting the privacy and personal data of every player who accesses or uses the jiph platform. This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of your personal information when you register for a jiph account, make deposits or withdrawals, play games, or otherwise interact with our platform.
By creating a jiph account or continuing to use the jiph platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the jiph platform immediately.
This Policy should be read together with jiph's Terms and Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and jiph.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), jiph Casino is the personal information controller responsible for the personal data collected through the jiph platform. jiph determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out in accordance with applicable Philippine data protection laws.
jiph has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. Contact details for the DPO are provided in Section 14 of this Policy.
When you register for a jiph account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to create and manage your account and to verify your identity in accordance with KYC requirements.
To comply with Philippine anti-money laundering laws and PAGCOR regulations, jiph collects copies of government-issued identification documents such as your PhilSys National ID, passport, driver's license, or UMID card. We may also request proof of address documents such as utility bills or bank statements.
jiph collects information about your deposits, withdrawals, and transaction history on the platform. We also collect payment method details necessary to process transactions, such as your GCash-registered mobile number or bank account details. jiph does not store full credit or debit card numbers on its servers.
When you access the jiph platform, we automatically collect certain technical data including your IP address, device type, browser type and version, operating system, referring URLs, pages visited, session duration, and in-game activity logs. This data is used for security monitoring, fraud prevention, and platform optimization.
If you contact jiph's customer support team, we retain records of those communications — including emails, live chat transcripts, and support ticket histories — for quality assurance, dispute resolution, and regulatory compliance purposes.
Where you have opted in to receive marketing communications from jiph, we retain your contact details and marketing preference settings. You may update or withdraw your marketing consent at any time through your account settings or by contacting jiph support.
jiph collects your personal data through the following means:
jiph processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:
jiph uses the personal data we collect for the following purposes:
jiph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:
jiph shares personal data with carefully selected third-party service providers who assist in operating the jiph platform. These include KYC and identity verification providers, payment processors (GCash, Maya, and banking partners), game software providers, customer support platform providers, and IT infrastructure and security partners. All service providers are contractually bound to process your data only on jiph's instructions and in accordance with applicable data protection laws.
jiph will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other competent Philippine authorities where required by law, court order, or regulatory directive. jiph will make reasonable efforts to notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of jiph's business, your personal data may be transferred to the acquiring entity as part of that transaction. jiph will notify affected players of any such transfer and ensure that the acquiring entity is bound by privacy obligations no less protective than those in this Policy.
jiph may share your personal data with third parties for purposes not described in this Policy where you have provided your explicit prior consent to such sharing.
jiph retains your personal data for as long as your jiph account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, jiph will securely delete or anonymize your personal data in accordance with its data disposal procedures.
jiph takes the security of your personal data seriously and implements a comprehensive set of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:
While jiph employs robust security measures, no method of electronic transmission or storage is completely secure. jiph cannot guarantee absolute security of your personal data and encourages you to take steps to protect your own account, including using a strong, unique password and enabling 2FA.
jiph uses cookies and similar tracking technologies (such as web beacons and local storage) on the jiph platform. Cookies are small text files placed on your device that help us recognize you, remember your preferences, and understand how you use our platform.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiph platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiph:
To exercise any of these rights, please contact jiph's Data Protection Officer using the contact details provided in Section 14. jiph will respond to all data rights requests within 30 days of receipt, in accordance with the Data Privacy Act's requirements.
jiph Casino is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. jiph does not knowingly collect personal data from individuals under the age of 21. If jiph becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, all associated data will be deleted, and any funds held in the account will be handled in accordance with applicable regulations.
If you are a parent or guardian and believe that your child has registered on the jiph platform, please contact jiph support immediately so that appropriate action can be taken.
jiph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, jiph will notify registered players via email or through a prominent notice on the jiph platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the jiph platform following the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy. We encourage you to review this Policy periodically to stay informed of how jiph protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or jiph's data processing practices, please contact jiph's Data Protection Officer (DPO). The DPO is responsible for overseeing jiph's compliance with the Philippine Data Privacy Act and is your primary point of contact for all privacy-related matters.
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.
Now that you know how jiph protects your privacy, join millions of Filipino players enjoying live dealer tables, slots, and more — all secured with 256-bit encryption. Must be 21 or older.
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